FAQS
Shipping Times & Costs
Shipping Information:
Orders usually ship by the end of the next business day. Orders
placed after 12:45pm PST will be processed the next business day.
This includes all air shipments. Expedite orders placed after 12:45pm
PST on Friday will ship next business day (Monday).
See our page on Shipping times & costs
Business Hours
Monday through Thursday 9:00 a.m. - 5:00 p.m., Friday 8:00 a.m. -
4:00 p.m. Pacific Standard Time.
Phone Orders
760-271-4579
For Order Status
Email us at admin@flagsandemblems.com
Mailing List
We send out promotional offers about once every 2 months to
existing customers and members of our mailing list. Offers often
include free shipping coupons or special discounts. We will never sell
or rent your email address to any other organization. You can
remove yourself from our list at any time.
Simply leave us your information on our contact page and we will add
you to our mailing list.
Sales Tax
We do not charge sales tax on any orders, except for shipments to
the state of CA.
Refund & Return Policy
FLAGS: Return unused item(s) within 14 days of receipt for full refund
LESS shipping/handling fees.
FLAG CASES: Return unused item(s) within 14 days of receipt for full
refund LESS shipping/handling fees and $10 restock fee.
DEFECTS: Defective items must be reported within 14 days of receipt.
Flags and Emblems Inc. will exchange the defective item(s) if
reported within 14 days. Some items may have a natural flaw which
is not considered a defect. Flags and Emblems Inc. will not be liable
for defective items NOT reported within the 14 day policy.
SPECIAL ORDERS: Special orders are non-refundable/non-returnable.
STICK FLAGS: Military, Historical, State & International Stick flags are
non-returnable/non-refundable. Stick Flags are not suitable for young
children. We try our best to have all the stick flag staffs and tops look
alike, however some substitutions may be made in the event we
awaiting a shipment to arrive. We reserve the right to make these
substitutions.
SHIPPING/HANDLING FEES: Non-refundable.
RE-STOCK FEE: none except for flag cases, where a $10 fee applies.
ADDRESS TO SHIP TO:
Please ship all products to the following address:
Flags and Emblems Online Stores Inc.
5130 Barry St.
Oceanside, CA 92057
Please contact us to receive a Return Material Authorization (RMA)
prior to returning any products.
Shipping Information: Important!
DUE TO THE HIGH VOLUME OF ORDERS BEING PROCESSED DURING
THIS FLAG SEASON GROUND ORDERS ARE SHIPPING WITHIN
48HOURS. WE APPRECIATE YOUR PATIENCE.
Buy using our easy secure shopping cart.... We accept all Major
Credit Cards...... Or order by phone call toll free 760-271-4579
Mail: send check or money order to:
Flags and Emblems.com
5130 Barry St.
Oceanside CA 92057
We Ship USPS priority,express, and UPS. We accept purchase orders
(min $50) from corporations, government and schools.
